DWMF is happy to provide the assistance of Tantalus technology to provide daily meter reads at most addresses. One of the advantages of this service is to help identify leak notations or meter tamper issues. When we identify a potential leak on the report ran several times a week, we contact customers as quickly as possible. A potential leak notation means that a meter has had usage during each hour for more than 22 consecutive hours.

Although this technology does a fantastic job with the meters it reads, not all the system meters pick up every day or are in locations that can be read. We are working towards increasing readings received through Tantalus and taking full advantage of it’s offerings for our customers. If you have any questions regarding the technology, feel free to call the office at (865) 397-3696 or e-mail tbenson@dandridgetn.gov.