Welcome to DandridgeWater.com

Serving the Town of Dandridge since 1930, Dandridge Water Management Facility (DWMF) operates and maintains facilities, which provide Dandridge with safe drinking water and treatment of its wastewater.  DWMF obtains water from the Jefferson City Water Department, Knoxville Utilities Board, and Newport Utilities Board.  DWMF maintains the collection and distribution systems, treats wastewater for the citizens of the Town of Dandridge and operates a state certified bacteriological laboratory.

Discolored Water Concerns

While 99% of our customers aren’t experiencing any discolored water issues, we understand that several of you are.  Of the customers experiencing issues, the majority of those issues are due to galvanized plumbing in your homes.  DWMF has some cast iron and galvanized plumbing in our system as well, which is attributing to the discoloration in a few areas.

What are we doing to help alleviate the issue?  In addition to flushing our mains, we have allowed and encouraged customers, who have called in with concerns and received approval, to flush inside their homes; we are adjusting the water bills to average usage so that you are not bearing the cost for the flushing.  As a long-term aid, we have formulated a Replacement Plan to rid all galvanized and cast iron pipe in our system. (The map to the right shows the Replacement Plan.)    Phase I of the plan was completed in October 2017. Phase II, completed in January 2019 and Phase IV began in November 2019 and was completed in 2021.  Phase III (DWMF’s Internal Replacement) remains in progress.

For more information, please look at Discolored Water section of our website.

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Utility workers made a repair on a main line, which temporarily impacted services in town. The leak source was identified quickly near Swift Way. While the repair is completed, we anticipate the services to be restored within the hour. As the impacted lines and tank refill, the pressures may be lower than normal and air may be present in areas. We apologize for the temporary interruption and impact in service for the affected customers. ... See MoreSee Less

4 weeks ago

Please be advised that crews are in the process of repairing a substantial leak on a main line near Industrial Park Road. We apologize for the temporary interruption or impact in service for the affected customers. We are working hard to ensure restoration of service as quickly as possible. ... See MoreSee Less

2 months ago

Comment on Facebook

UPDATE: The repair is complete. Services should be restored soon. We thank you for your patience as we made this repair.

Should our service be restored by now? We still don't have water in the English Meadows Subdivision.

Alan Bentley

Cay Aliese Cate

Today was the official retirement party honoring Mike Norton and Marty Hall. We are grateful for your years of service to our department and customers. Wishing you all the best! ... See MoreSee Less

5 months ago

Comment on Facebook

Congratulations. Look at those big smiles.

Happy Retirement

Congratulations

Congratulations guy's...

Congratulations. Enjoy but we going to miss yall

Congratulations

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