A new SERVLINE Leak Program begins on April 1, 2016. This program automatically enrolls Residential Customers into the program at a cost of $1.80 per month for water/sewer customers and $1.30 for water only customers.
Any residential customer may opt out of the Leak Protection Program by calling (865) 484-4200. Any customer opting out of the program shall be documented. This customer shall then be responsible for the full amount of their bill with no adjustments being made. For more information, go to the ServLine link found under the Billing Info tab.