Welcome to DandridgeWater.com

Serving the Town of Dandridge since 1930, Dandridge Water Management Facility (DWMF) operates and maintains facilities, which provide Dandridge with safe drinking water and treatment of its wastewater.  DWMF obtains water from the Jefferson City Water Department and Newport Utilities Board.  DWMF maintains the collection and distribution systems, treats wastewater for the citizens of the Town of Dandridge and operates a state certified bacteriological laboratory.

Discolored Water Concerns

While 95% of our customers aren’t experiencing any discolored water issues, we understand that several of you are.  Of the customers experiencing issues, the majority of those issues are due to galvanized plumbing in your homes.  DWMF has some cast iron and galvanized plumbing in our system as well, which is attributing to the discoloration in a few areas.

What are we doing to help alleviate the issue?  In addition to flushing our mains, we have allowed and encouraged customers, who have called in with concerns and received approval, to flush inside their homes; we are adjusting the water bills to average usage so that you are not bearing the cost for the flushing.  As a long-term aid, we have formulated a Replacement Plan to rid all galvanized and cast iron pipe in our system. (The map to the right shows the Replacement Plan.)    Phase I of the plan was completed in October 2017. Phase II, the much larger scale project, awarded US Highway 25-70 and E. Main Street sections on December 12, 2017.  The remaining sections not awarded will be discussed with Town Council in January.  Phase III (DWMF’s Internal Replacement) is already in progress.

For more information, please look at Discolored Water section of our website.


Crews are working at the intersection of W Meeting, close the the Post Office. Please continue to follow traffic signs as we progress through town. After this section is installed, we will test a portion of this line and then plan to pave from around Sonic to this point at W Meeting. Thanks for your patience throughout this process. ... See MoreSee Less

1 week ago  ·  

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Please be advised that the section pictured below of E. Main St. starting by Subway/First United Methodist Church, will be closed tomorrow for paving. Crews will work diligently to repair the road from the new water line installation. ... See MoreSee Less

2 weeks ago  ·  

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DWMF crews will be downtown on West Main Street working today and will have a portion of the road closed. This effort was coordinated to have the least amount of impact to the downtown businesses as several are closed on Mondays right now. Access to the remaining open businesses will be available by walking. We apologize for any inconvenience this may cause and will be working diligently to expedite this effort. ... See MoreSee Less

4 weeks ago  ·  

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