Dandridge Water Home

Dandridge Water Home
Dandridge Water Home2018-09-14T17:30:07+00:00

Welcome to DandridgeWater.com

Serving the Town of Dandridge since 1930, Dandridge Water Management Facility (DWMF) operates and maintains facilities, which provide Dandridge with safe drinking water and treatment of its wastewater.  DWMF obtains water from the Jefferson City Water Department and Newport Utilities Board.  DWMF maintains the collection and distribution systems, treats wastewater for the citizens of the Town of Dandridge and operates a state certified bacteriological laboratory.

Discolored Water Concerns

While 95% of our customers aren’t experiencing any discolored water issues, we understand that several of you are.  Of the customers experiencing issues, the majority of those issues are due to galvanized plumbing in your homes.  DWMF has some cast iron and galvanized plumbing in our system as well, which is attributing to the discoloration in a few areas.

What are we doing to help alleviate the issue?  In addition to flushing our mains, we have allowed and encouraged customers, who have called in with concerns and received approval, to flush inside their homes; we are adjusting the water bills to average usage so that you are not bearing the cost for the flushing.  As a long-term aid, we have formulated a Replacement Plan to rid all galvanized and cast iron pipe in our system. (The map to the right shows the Replacement Plan.)    Phase I of the plan was completed in October 2017. Phase II, the much larger scale project, awarded US Highway 25-70 and E. Main Street sections on December 12, 2017.  The remaining sections not awarded will be discussed with Town Council in January.  Phase III (DWMF’s Internal Replacement) is already in progress.

For more information, please look at Discolored Water section of our website.


Leak Notice: a crew is onsite to repair a leak on Holtsinger Dr (behind Maury Middle School). In order to make the repair, the service may be temporarily interrupted. We anticipate this repair to made within 2 hours. If you have any questions, please call us at 865-397-3696. ... See MoreSee Less

13 hours ago  ·  

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Customer Notification: A DWMF customer received the below notice in the mail requesting they make contact regarding a water update. This notice was not sent by DWMF. Information sent to our customers will be included with water bills. If you have a concern regarding any notice sent or phone call received, please call us at (865) 397-3696. ... See MoreSee Less

1 month ago  ·  

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Attention Dandridge Landing and Crescent Bend water customers. Door hangers were placed today to notify you of a scheduled service interruption for tomorrow, January 9th, from 9:30 until possibly 12 pm. During this interruption, the contractor responsible for relocating the water and sewer utilities for the Dandridge Bridge SR92 will be making a tie-in. Our goal is to minimize the impact to our customers by both contractor crews working as quickly as possibly to restore service as well as to have a DWMF crew on standby. If you have any questions, please call us at 865-397-3696. ... See MoreSee Less

2 months ago  ·  

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